How long will it take for me to receive my exchange order?

We always try to process exchange orders as quickly as possible. However, because we need to allow time for your parcel to be delivered to us and time for the new order to get back to you, it will take around 7-10 days.

If you need an exchange order more quickly than this, please get in touch with us by email or by calling us on 01926 856 069. We’ll place a new order which you’ll need to pay for but we won’t charge you additional post and packing. As soon as we then receive your returns, we’ll refund you for the original goods.