I’ve received a faulty/incorrect item - what can I do?

We’re really sorry if your order isn’t as it should be, we always try to ensure that the items we send you are in perfect condition and of the highest quality.
If you have a faulty item or if there’s anything you’re not happy with, please contact our Customer Services team by email or call us on 01926 856 069 so we can make things right for you as quickly as possible.